Avdelingsleder

Norwegian speaking Head of Department for KYC PM WM

About the position

KYC PM WM Riga is looking for an initiative-driven and responsible department manager for the Periodic Customer Review department and the leadership team in the KYC PM WM section. In this leadership role, you will join a skilled and highly engaged team with a strong drive for change. You will be responsible for KYC deliveries for personal customers, ensuring compliance with regulations, achieving results in your area, and developing employees and teams.

Key responsibilities

• Ensure tQhe department complies with AML (anti-money laundering) routines and maintains a strong understanding of risk.
• Take responsibility for employees, deliveries, quality, and results within the department.Lead, develop, and follow up on employees and the department.
• Ensure compliance with applicable laws, regulations, internal guidelines, and quality standards.
• Manage capacity and staffing planning, including recruitment.
• Drive continuous improvement, efficiency, and change initiatives, acting as a guide and motivator for direction and goals.
• Ensure reporting and follow-up on targets.
• Foster a culture of inclusion, openness, and accountability.
• Collaborate with the Periodic Customer Review 1 department, other leaders, and key personnel within the section, division, and business areas.
• Actively contribute to the section's leadership team and the network of leaders in DNB Latvia branch.

Qualifications and personal attributes

• We are looking for a positive and structured leader with strong communication skills.
• You have a solid understanding of regulatory operations and customer value, excel in execution, and are confident in employee management.
• Proven leadership experience with personnel and delivery responsibility.Relevant higher education and proficiency in Norwegian at a minimum B2 level.
• Responsible, curious, and proactive.An engaging and present leadership style with the ability to achieve results and drive improvements through others.
• A team player who thrives in a fast-paced, changing environment.
• Prioritises customer, quality, and compliance.

We look forward to hearing from you. 

Location: Riga

Application deadline: May 8